How WorkBrag texting works

WorkBrag sends text messages in two programs, each from its own number:

Every number opts in before its first message, consent is never a condition of purchase, and every message honors STOP, HELP and START. Message and data rates may apply. Message frequency varies. Full terms: workbrag.com/sms-terms. Privacy policy: workbrag.com/privacy. We do not share your mobile number or consent data with third parties for marketing.

Program 1 - business owners (+1 469 317 0012)

Owners run WorkBrag by text: sign-in codes, job updates, posting confirmations and a daily check-in.

How an owner opts in: during account setup the owner types their own mobile number next to this disclosure: "By tapping, you agree to get texts from Workbrag at +1 469 317 0012 about your jobs. Msg & data rates may apply. Message frequency varies. Reply STOP to stop, HELP for help." They then enter the one-time code we text them. Consent is recorded with a timestamp only after the code is verified.

Program 2 - customers of a business (+1 469 317 0199)

When a business finishes a job, WorkBrag texts the customer about that job: one review-and-photo request, up to three spaced reminders and a thank-you - at most 5 messages per job. Every message starts with "Workbrag:", names the business and carries "Reply STOP to stop."

Consent is collected for Workbrag only and is not shared with any other company. A customer opts in one of three ways. All three show or read the same disclosure:

I agree to receive texts from Workbrag at +1 469 317 0199 about my completed job, including a review and photo request. Up to 5 msgs per job. Msg & data rates may apply. Reply STOP to stop, HELP for help. Consent is not a condition of purchase.

No message is sent to a customer number until one of these consents is recorded (who, when, method, disclosure version). The consent box is always unchecked by default.

1. Web form

Each business has its own opt-in page, for example workbrag.com/c/ridgeline-roofing/text-me, also opened from a QR code the business shows at the job. The customer types their own number and ticks the unchecked box. The button stays off until the box is ticked.

2. Verbal, recorded in the app

The business owner reads the disclosure to the customer from the app, word for word, and records the customer's yes. WorkBrag stores who read it, the time, the method and the script version.

3. Printed on the estimate or invoice

The business's estimate or invoice carries an optional consent strip with the same disclosure, an unchecked box and a line for the number. The owner enters the number in the app and records the consent against that document. An unchecked strip means no texts.

The first message a customer receives

Ridgeline Roofing via Workbrag: Hi Sarah, thanks for your business. Mind leaving us a quick review? Tap here: https://workbrag.com/c/a8x2k. A photo or a short video of the finished work is welcome too, just reply to this text. Reply STOP to opt out.

Opting out and getting help

• STOP (or UNSUBSCRIBE, CANCEL, END, QUIT) stops messages from the number you sent it to, immediately and permanently. We confirm once and send nothing further from it. The two programs run on separate numbers, so stopping one does not stop the other. To stop both, reply STOP to each, or email privacy@workbrag.com and we will do it for you.
• HELP returns who we are and how to reach us: support@workbrag.com.
• START re-subscribes a number that previously opted out.

We keep consent and opt-out records for at least five years.